Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

When you interact with our website, you may provide us with:

• Name, email address, phone number, and mailing address
• Payment information (processed securely through third-party processors; we do not store card data)
• Vehicle information (make, model, year) to assist with product compatibility
• Messages, inquiries, and feedback submitted through contact forms
• Account credentials if you create an account

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and approximate geographic location (country/region level, used for currency detection)
• Browser type, operating system, and device information
• Pages visited, time on site, and referring URLs
• Cookies and similar tracking technologies (see Section 5)
• Clickstream data and interaction data

1.3 Location Data

We use your IP address to automatically detect whether you are accessing our site from the United States or India, and display prices in the appropriate currency (USD or INR). This is done via the ipapi.co service. No precise GPS location is collected without your explicit consent.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and purchases
• Respond to your inquiries and provide customer support
• Send order confirmations, shipping updates, and receipts
• Display prices in your local currency (USD or INR)
• Send promotional communications (with your consent; opt-out available anytime)
• Improve our website, products, and services
• Detect and prevent fraud and unauthorized activity
• Comply with legal obligations
• Serve relevant advertisements through Google Ads and similar platforms
• Analyze site traffic and usage through Google Analytics

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Shipping carriers, payment processors, email providers, and customer support tools that help us operate our business
• Advertising Partners: Google Ads, Google Analytics, and similar advertising services to deliver relevant ads and measure campaign performance
• Legal Compliance: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Google Ads & Advertising

We use Google Ads to run advertising campaigns. Google may use cookies to show you ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.

We use Google Analytics to understand how visitors use our site. Google Analytics collects data such as how often you visit, what pages you visit, and what other sites you visited prior to arriving here. We use this information to improve our website. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service.

We use remarketing features that allow us to display ads to users who have previously visited our site. Third-party vendors, including Google, display our ads on websites across the internet. Both we and third-party vendors use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and behavior
• Serve targeted advertisements
• Detect your country for currency display

You can control cookies through your browser settings. Disabling cookies may affect some features of our site. See our cookie management options below.

We use the following types of cookies:

• Essential Cookies: Necessary for the site to function properly
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant advertisements
• Functional Cookies: Remember your preferences like currency selection

6. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain exceptions)
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time using the link in each email
• Data Portability: Request your data in a portable format (where technically feasible)
• Objection: Object to certain uses of your personal information

To exercise these rights, contact us at: privacy@akstereohub.site or call (888) 399-2902.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Order information is retained for at least 7 years for tax and accounting purposes. Marketing data is retained until you opt out or request deletion.

8. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing through PCI-compliant providers, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@akstereohub.site.

10. International Users

We operate in both the United States and India. By using our site, you consent to the transfer and processing of your information in the United States and India, which may have different data protection laws than your country. We take appropriate safeguards to protect your information during international transfers.

India Users: We comply with the Information Technology (Amendment) Act, 2008 and applicable Indian data protection regulations.

California Users: You have rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. Contact us to exercise your CCPA rights.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: